In this first episode of Infinite Waves, host Russell sits down with Anna Silverman, CEO of Tykans Group, to discuss how customer experience (CX) and AI are transforming industries. Anna shares her inspiring journey, Tykans’ people-first philosophy, and how their innovative approach to technology supports real-life heroes in healthcare, emergency services, and beyond. Learn about Tykans’ exciting AI-powered product launches, the evolving role of AI in CX, and the challenges of staying ahead in a fast-paced world. Join us for insights, inspiration, and a glimpse into a future shaped by cutting-edge technology.
Stay tuned for the next episode featuring Callum McNeill from Creative Innovations Lab!
#InfiniteWaves #yycbusiness #Tykans #Kr8tive
A bit about our guest: Anna is the Managing Partner & CEO at Tykans Group Inc. Serving various provincial health regions, including emergency and other special service organizations, Tykans assists in bridging communication gaps and solving the most challenging messaging demands.
Connect with Anna on LinkedIn at: https://www.linkedin.com/in/annasilverman1
About Russell & Infinite Waves: Russell is the Account Executive with Kr8ive Innovations Lab where he builds sales strategies to penetrate new markets with the latest technologies and AI, reach industry leaders, and collaborate with our solutions in various industries.
Connect with Russell on LinkedIn at: https://www.linkedin.com/in/russellmotha
Infinite Waves podcast is to build a platform that captures industry directions and real experiences from leaders while inspiring one of the world's most preferred tech cities. Through
these insights, I aim to motivate new startups and contribute to shaping a vibrant and innovative future.
As an interviewer, Russell is the ideal choice to share your knowledge and experience in leading a business to success. Promote your brand and story on Infinite Waves and:
-Reach a global audience via the YYC Business website and the MegaPixxMedia YouTube channel.
-Gain additional viewers of your Infinite Waves episodes through free publication on YYC Business social media platforms.
-Download your Infinite Waves episode to your personal and company social media pages.
Episodes are also available in podcast format and you can listen to them on Spotify, Apple Podcast, and Google Podcasts.
Filmed and edited by ENTA Solutions
