“We are not a fuel and steel and tank business. We’re a customer business.” – Marcel Teunissen, CFO of Parkland

Are you changing with your customers? I love this segment because it’s so prevalent in today’s economy. We are seeing changes in the fuel industry but, we’re seeing changes in different ways and different rates depending where you look geographically.

Marcel is an incredible information source on this because he perfectly explains what it means to find opportunities when your customer habits change.

How are you gathering data on your customers to ensure you aren’t falling behind?

Thanks for watching! For other ways to engage with me, subscribe for new episodes, and check out:
Audio Podcast: https://open.spotify.com/show/4uvsY2FwIHM5uRK0Mx28IA
Twitter: https://twitter.com/FaisalKarmali
Instagram: https://www.instagram.com/faisalkarmali/
Facebook: https://www.facebook.com/FaisalKarmaliBusiness
LinkedIn: https://www.linkedin.com/in/faisal-karmali-37444914

Welcome to The Karmali Exchange, hosted by experienced business & financial expert Faisal Karmali. On this podcast, Faisal dives into conversations with successful business owners to learn how they grew their company and broke through. Faisal will also share his views on real-time news affecting business owners, explorations of the many challenges they face, and other strategies to help others achieve the lifestyle they want.

Leave a Reply

You must be logged in to post a comment.