One-quarter of Shaw Communications staff seek buyouts

'We expect the business to continue to operate in the normal course with no impact on customer experience,' the company says

 Mario ToneguzziCalgary-based Shaw Communications Inc. announced on Thursday that 25 per cent of its workforce, or 3,300 employees, have elected to take part in the company’s recently-announced voluntary departure program.

The program is the first step in the company’s multi-year Total Business Transformation initiative, “designed to reinvent its operating model to better meet the changing tastes and expectations of consumers and businesses.”

It said the majority of employees who have chosen to accept the voluntary departure packages are in areas of Shaw’s business that can be further optimized through the use of technology and a more efficient service delivery model.

“Shaw has built decades of success by being a company that adapts well and shapes its future. We determine how we can improve, choose a path, and act on it. We are making the necessary changes to better serve our customers through a lean, integrated and more agile workforce,” said Jay Mehr, president of Shaw Communications, in a news release.

“The actual uptake falls within scenarios considered and therefore we expect the business to continue to operate in the normal course with no impact on customer experience.”

Respected business writer Mario Toneguzzi is a veteran Calgary-based journalist who worked for 35 years for the Calgary Herald in various capacities, including 12 years as a senior business writer.

The views, opinions and positions expressed by columnists and contributors are the author’s alone. They do not inherently or expressly reflect the views, opinions and/or positions of our publication.

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