We reveal a lot about our attitudes, emotions and motives by the way we hold our bodies
I often address leadership groups about the importance of nonverbal communication in business. Senior managers actively participate in the sessions, asking questions and volunteering for various demonstrations. Everyone seems genuinely interested in the topic. Everyone, that is, except this one time when one woman sat for the entire time with her shoulders rounded, chin tucked…
Create mini-cultures to make your group feel safe, valued, important and needed
I once spoke on “The Power of Collaborative Leadership" to business audiences in The United Arab Emirates, Scotland, England, The Netherlands, Belgium, Canada and four states of the U.S. Audience members represented industries including engineering, manufacturing, retailing, construction, shipping, technology, energy, utilities, printing, pharmaceuticals and consulting – plus a range of government agencies. After my…
Leaders must understand how nonverbal skills can help them develop positive business relationships
Many executives in my audiences are initially skeptical about hearing a speaker on "body language" because they suspect that the topic might be interesting, but not very practical. By the end of my program, they know better. Here's what they learn ... 1) Science has validated the impact of body language Body language is the…
The best way of countering liars is to follow the old adage “trust, but verify”
Recognizing that we are being lied to is an important social and business skill. But surprisingly small factors about someone, – where we meet them, what they wear, what their voices sound like, whether their posture mimics ours, if they mention the names of people we know or admire – can enhance their credibility to…
I often address leadership groups about the importance of nonverbal communication in business. Senior managers actively participate in the sessions, asking questions and volunteering for various demonstrations. Everyone seems genuinely interested in the topic. Everyone, that is, except this one time when one woman sat for the entire time with her shoulders rounded, chin tucked…
